ENHANCED CARE MANAGEMENT (ECM)
ECM
High Touch, whole-person care management. Free for eligible MediCal Members.
Health Projects Center’s Enhanced Care Management (ECM) helps people receiving MediCal to effectively manage their care.
What is Enhanced Care Management (ECM)?
Enhanced Care Management (ECM) is a no-cost program designed to assist individuals experiencing complex health issues or social needs. If you qualify for the program, a dedicated care team will collaborate to coordinate services and resources to help alleviate barriers impacting your health and well-being.
These services may include medical support, social services, and access to community resources. ECM is offered as part of your current Medi-Cal plan.
Who may be eligible for ECM services?
You may qualify for ECM services if you:
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Have had three or more unplanned hospital stays or five or more emergency room visits within a six month period
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Are actively experiencing at least one complex social or environmental factor that is affecting your health. Examples include, but are not limited to:
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Needing assistance with activities of daily living (ADLs)
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Experiencing communication challenges
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Limited access to food or stable housing
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Living alone without adequate support or experiencing caregiver challenges
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Needing a conservator or guided decision-making support
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How can the ECM program help you?
The Enhanced Care Management (ECM) program is designed to create a dedicated care team that will work with you to:
- Develop a personalized care plan tailored to your medical needs.
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Ensure your doctor stays informed about your health status and any changes.
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Identify and address medical barriers affecting your care.
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Provide support with social needs, such as access to housing, food, or transportation.
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Connect you to community resources to support your overall well-being.
Call us at (800) 624-8304 and we will help you assess if ECM is a program for you.
